Privacy Policy

At Chinvera Luxe Loft, we are committed to protecting your personal information and respecting your privacy. This policy describes how we collect, use, and safeguard your details whenever you use our website or interact with us.

We gather information to provide you with an exceptional shopping experience. The details we may collect include:

• Name, address, and contact information (phone number, email)
• Order and delivery information
• Payment details (processed securely via trusted third parties)
• Preferences or feedback you share with us
• Technical information such as device type, browser, and usage data (to improve our site and services)

We use your information to:

• Process your orders and arrange delivery
• Provide updates and respond to your inquiries
• Improve our products, services, and website
• Send you exclusive offers and updates (you may unsubscribe at any time)
• Fulfill legal obligations and prevent fraud

We take privacy seriously. Your data is stored securely, with restricted access. We use various safeguards and encryption methods to protect your information. We never sell or rent your data to third parties. Limited sharing may occur only with trusted partners (like delivery providers or payment processors) for order fulfillment, and always under strict privacy agreements.

You have the right to:

• Access and update your personal information
• Request deletion of your data, subject to legal requirements
• Opt out of marketing communications at any time

To make requests or for any privacy-related concerns, please contact us using the information below.

Our website may use cookies and analytics tools to enhance your browsing experience, remember your preferences, and help us improve. You can adjust your browser settings to disable cookies, though some features may not work as intended.

We may update this policy to reflect changes in our practices or for legal compliance. Significant changes will be posted on this page, and we encourage you to review it regularly.

If you have questions about our privacy practices or wish to exercise your privacy rights, we are here to help.